Privacy Policy

TechLeader, Inc., doing business as Elecruiser Electric Bikes 1954 NE 5th Ave, Boca Raton, FL 33431 (561) 680‑2453 • info@elecruiser.com

1. Overview

This Privacy Policy explains how TechLeader, Inc. dba Elecruiser (“Elecruiser,” “we,” or “us”) collects, uses, and protects personal information provided by customers and visitors to our website or retail store.

Elecruiser does not sell products online and does not operate an e‑commerce checkout. All purchases occur in person at our Boca Raton retail store.

2. Information We Collect

We collect only the information necessary to provide customer service, schedule service appointments, or respond to inquiries.

We may collect:

• Name

• Phone number

• Email address

• Service or appointment details

• Information voluntarily submitted through our contact forms

We do not collect payment information through our website.

3. How We Use Your Information

We use personal information solely for:

• Responding to inquiries

• Scheduling service appointments

• Providing customer support

• Facilitating manufacturer warranty claims

• Internal recordkeeping and store operations

We do not sell, rent, or trade personal information.

4. How We Share Information

We may share limited information only when necessary:

• With manufacturers for warranty claims

• With service partners assisting with repairs

• When required by law, subpoena, or legal process

We do not share information with advertisers, data brokers, or unrelated third parties.

5. Cookies & Tracking

Elecruiser does not use cookies for advertising, retargeting, or behavioral tracking.

If call‑tracking or analytics tools are used, they are limited to:

• Measuring call volume

• Understanding website traffic

• Improving customer service

These tools do not collect sensitive personal information.

6. Data Security

We take reasonable administrative and technical measures to protect personal information from unauthorized access, disclosure, or misuse.

However, no system is completely secure, and we cannot guarantee absolute security.

7. Your Choices

You may request:

• Access to the personal information we hold

• Correction of inaccurate information

• Deletion of your information (unless required for legal or warranty purposes)

Requests can be made at info@elecruiser.com.

8. Children’s Privacy

Our website and store are not directed to children under 13. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

10. Contact

For questions about this Privacy Policy, contact:

Elecruiser Legal Department 1954 NE 5th Ave Boca Raton, FL 33431 info@elecruiser.com